FlexRewards is a revolutionary new process and system in casino loyalty. As an alternative to problematic and audit intensive gift card programs, you can now deliver a voucher directly to a patron’s email address and utilize their personal credit card as a mode of vouchers activation, redemption, and delivery. In addition, these offers can have customizable expiration dates which will combat breakage issues that currently plague gift card programs. All of this is handled through a simple web-based module with full visibility, control and reporting at your fingertips.
Benefits of FlexRewards
Breakage
FlexRewards counters sometimes unknown gift card losses when pre-paid products are unredeemed by a patron. At 12 months this can be upwards of 22%!
Accounting
Current gift card programs are funded and tracked separately, which is a cumbersome process. All FlexRewards programs are funded through a single account with full visibility.
Security
Current gift card programs rely on physical cards or codes that are susceptible to loss or theft. FlexRewards is tied to email and a patron’s credit card which is trackable. A lost or concerning voucher can be easily stopped and reissued with the click of a button.
Reporting
The manual process of implementing gift card programs makes reporting extremely time consuming, reporting at every level is prepared and exportable within the FlexRewards console.
Prize Flexibility
Currently, promotions can be limited by location or may not be exciting to a patron. With FlexRewards, a voucher can be set up for a specific merchant or for any merchant, granting choice in prize redemption and happy customers.